Community Forum

Node problem

New Poster

Node problem

For two weeks I have had sound and picture issues. After the 2 service call I was told by tech that they had several neighbors have the same problem. Was told it was a node issue that would be fixed in 12-24 hours. Still have same issues 36 hours later . How long should this take to be resolved?Customer service unaware of problem and offered no idea of when it would be fixed. Anyone know what a node problem is and how long it takes to resolve? Currently unwatchable
Admin1

Re: Node problem

Hi Conradda -- I reviewed the node in your area. All node issues have been resolved. Can you confirm if you're seeing any service issues now please?

New Poster

Re: Node problem

Hi-as of this morning my service is now working.thx
Admin1

Re: Node problem

Conradda -- Ok great. Glad to hear all service issues have been resolved.