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No picture on TV

New Poster

No picture on TV

Remote will not operate. No picture on tv. Remote is paired with TV. There is voice on the TV but no picture. There are new batteries in the remote. Please advise.
Official Employee

Re: No picture on TV

RvsDls, welcome to our community! Thank you for reaching out here, I'd be happy to help out with the TV. Just to clarify, have you attempted turning the TV on manually (using the button on the TV instead of the remote)? I just want to narrow down if the issue is the TV, cable box, or remote.

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