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New mini HD box turns off and on every 2 to 3 minutes.

Frequent Visitor

New mini HD box turns off and on every 2 to 3 minutes.

X1 boxes in other rooms are working fine.  Newly installed mini hd box for small kitchen TV turns off and on every 2 to 3 minutes.  Replaced HDMI with no change.  Will have to dig in storage to see if I have an extra EPS-2 AC adapter in order to test with.  Please advise.

 

Thx, SJL

Official Employee

Re: New mini HD box turns off and on every 2 to 3 minutes.

Hi, SJLJR! I can swap your mini HD box at no charge. Could you please private message me your full name, the account holder's name as it's listed on the billing statemen?. Click on my name ComcastElla, then click Send a message.


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