I need to replace my dvr as re-signalling no longer allows access to my saved recordings, no less vod. I want to have a legacy box with the swap feature. Should I get a DCX or RNG? Do I have to pick this up at a customer service center or will a technician bring it with them?
Hi, NCY - You can stop by XFINITY store and swap your DVR cable box. You can find the store and schedule an appointment via this link: https://www.xfinity.com/support/service-center-locations. I can also schedule an appointment if you would like.