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Lost remote - can't use any of the other ones?

New Poster

Lost remote - can't use any of the other ones?

I returned from Christmas out of state, and the remote for the primary TV I watch is lost, is there any way to use the other remotes on this cable box?  It does not appear to work.

Official Employee

Re: Lost remote - can't use any of the other ones?

AnnoyedMichigan wrote:
I returned from Christmas out of state, and the remote for the primary TV I watch is lost, is there any way to use the other remotes on this cable box? It does not appear to work.


Use the remote from your XiD. Press and Hold setup and press 987 to unpair the remote for use. There's also the Xfinity TV remote app


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New Poster

Re: Lost remote - can't use any of the other ones?

Thank you. This worked. Now I can use an alternative remote until I find the one I lost.