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IR interference between cable box and digital converter remotes

New Poster

IR interference between cable box and digital converter remotes

My Cisco RNG150N (cable box) is connected to a Sony KDL-32XBR4.  A split off cable runs through a Comcast DC50Xu (digital transport adapter) to a Panasonic DMR-EZ28 (DVR).  They are very close to each other. The RNG150N and DC50Xu remotes effect both pieces of equipment.  After years of blockingthe signals, I went to a store and asked for a DTA whose remote not interfere with my RNG150N.  "No problem", she says.  I get home to find she did not understand what I asked for.  I went back to the store, but they refused to help me at all, except to say I need a tecnician to come to my home.

I would think there is someone in the  hugeXfinity organization whom had the forsight to integrate more than a single IR frequency to all this equipment.  Please pass this along to him, or anyone who knows anything about IR frequencies used by Xfinity.  Thanks.

Expert

Re: IR interference between cable box and digital converter remotes

Just separate the boxes by a few feet or more until the RF interference is eliminated. My RNG150N cable-box is a good five feet from the nearest device.


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Diamond Problem Solver

Re: IR interference between cable box and digital converter remotes

There’s a dongle that you can get from a tech to pair the remote to the RNG 150 and you should already be able to pair your present dta to your remote. Possibly eliminating your issue

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New Poster

Re: IR interference between cable box and digital converter remotes

A gentleman called on my comcast's local telephone number suggested I upgrade to an X1 cable box at no additional charge.  He said it uses radio signals. My problem is solved.