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I am receiving a code 222 on tv with just an adapter.

New Poster

I am receiving a code 222 on tv with just an adapter.

Adapter gives me a code 222.  Tried another adapter in the same room and it worked fine.  Before heading down to Comcast anyway to "refresh" it?  It is not listed under my devices, just the big X1 boxes.

Expert

Re: I am receiving a code 222 on tv with just an adapter.


@pmezz wrote:

Adapter gives me a code 222.  Tried another adapter in the same room and it worked fine.  Before heading down to Comcast anyway to "refresh" it?  It is not listed under my devices, just the big X1 boxes.


Call into Comcast at 1-800-266-2278 or 1-800-934-6489 and speak to a CSR about having the device refreshed.



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New Poster

Re: I am receiving a code 222 on tv with just an adapter.

I am having issue with adapter as well..Got a new 1 still having code 222.. Could it be the cable? My other adapter is fine as well my main ..Thanks in advance for any input