Dear Comcast Reps:
Can one of you please remove my hdhomerun box from your platform as an X1 device and help me repair the box and the device?
Also, please see my other post which is marked as replied. But that was my own research. So not a reply. Not a resolution of the issue.
Hi arwashingtondc -- I can help with HomeRun Prime issue. I received your PM with this same request. I have replied back and will continue assisting you via PM.