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HBO GO

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HBO GO

I cannot sign into Xfinity through the HBO GO app. It seems this is a widespread issue. Please help me!
Gold Problem Solver

Re: HBO GO

What device are you trying to use? Comcast only allows certain ones to access HBO GO.

Official Employee

Re: HBO GO

Greetings, mak32382! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing weekend. I apologize to hear you are having issues with getting into HBO Go. That's certainly frustrating. Adding to what BruceW had mention, I would like to look further into this if you are still having issues. Feel free to send me a PM with your first and last name so I may further assist you.

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
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Official Employee

Re: HBO GO

Hello, mak32382. I have not heard back from you. If you still need assistance, please feel free to start a new public thread.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!