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Getting sound but no picture on TV

New Poster

Getting sound but no picture on TV

Getting sound but no picture on TV.  Telephoning Comcast totally unsatisfactory

Silver Problem Solver

Re: Getting sound but no picture on TV

this thread is for xfinity online tv help.  Are you having problems with xfinity app or watching tv on your pc?

New Poster

Re: Getting sound but no picture on TV

I had the same problem.  The rep had me unplug the power and coax, wait, and plug it back in.  Oldest trick in the book, but it appears to be working now.

Regular Visitor

Re: Getting sound but no picture on TV

I have the same problem. I unplug for a minute and rep lug and it works fine. But a few days later, no picture, just sound.
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Re: Getting sound but no picture on TV