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DVR won't record

Frequent Visitor

DVR won't record

RNG 200 N has stopped recording. Will not go to my DVR menu to review scheduled recordings-goes straight to programs already recorded. Will not record manually either. Happened after a very brief power outage. Have reset box a couple of times. Guide has not repopulated after 24 hours.
Official Employee

Re: DVR won't record

Hi, drb317p! Thank you for posting in our community! I'm happy to check your DVR box and ship you a new one if needed. Please send me a private message and include your first and last name. Click on my name ComcastElla, then click Send a message.

I am an Official Comcast Employee.
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