Our Arris dcx3501-m DVR never has problems with live TV, but recorded shows frequently freeze for 10 - 30l seconds before resuming play. Is that a sign of a failing hard disk or can it be something that I can fix?
Solved! Go to Solution.
Hello, ndjanbutera! Welcome to the Xfinity community! I can check your DVR and ship you a new one if needed. Please send me a private message and include your full name, the account holder's name as it's listed on the billing statement, your email address. Click on my name ComcastElla, then click Send a message.