Hello JKay2. Welcome to the Xfinity Forums and thank you for creating your first post.
Please attempt the following steps:
Programming Your Remote
Most likely code: 10178
Others to try: 11178, 11265, 11934, 11637, 11530, 10856, 10442, 10017, 10016, 10032, 10003
Learn more here: https://www.xfinity.com/support/remotes/
Please let me know if you need any other assistance.
Hi JKay2. Since we didn't see a response from you, this thread has been locked. Please don't hesitate to send me a private message if you continue to need help with this issue, or create a new post if you need assistance with anything else. Thank you.