Community Forum

Change of plan

New Poster

Change of plan

I already have my old box do i need to get a new one?
Expert

Re: Change of plan

What plan are you to changing to? Have you purchased a new HD television?

 

It depends on what equipment you now are using.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Change of plan

Hi @Alarik121

 

Thnkas for reaching out. The information provided by @MNtundraRET is correct. Depending on your plan and the type of television you have, you may or may not need to upgrade the box. If you'd like, I can review your current plan and equipment to confirm whether or not you will need to swap the boxes. 

 

Just send me a message by clicking on my name, "ComcastChe" then click send a message. In the body of this message please verify your first and last name. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!