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CableCard with Windows Media Center -- no channel data

Regular Visitor

CableCard with Windows Media Center -- no channel data

I recently moved to Florida from Oregon.  In Oregon, I used a Ceton infiniTV card connected to my computer with a CableCard and was able to use Windows Media Center to watch and record TV.

 

I have not been able to get Windows Media Center to work since I moved.  I have had a service tech at my home.  He tried several CableCards and had the CableCard firmware was updated.

 

Before I give up and return the CableCard, I did a search on the this board and found this listing:

No Channel Data

 

Even though this poster is using a HDHomeRun Prime, the issue seems to be exactly the same as mine.

 

Any help would be greatly appreciated!

 

Thanks,

Marty

 

 

Frequent Visitor

Re: CableCard with Windows Media Center -- no channel data

I concur that the issue seems to be administrative and on the comcast side of things.      Unpairing/repairing the cable card repeatedly is one idea.   Do it ten times!

 

Demonstrating the cablecard functioning properly after being paired into a different cablecard device is another idea, if you can find another cable card device.   

 

Comcast SD non-DVR cable boxes actually use(d) cablecards, so maybe...

How about trying one of the old SD cable-boxes that has cable-card in a locked cage attached to the back of the cable-box.    Demonstrate that it can tune channels.   With permission/help of comcast/tech, use the special screwdriver to remove the cage and swap the known-working-cablecard into the HD-homerun and do the cable-card pairing process and test...    

Regular Visitor

Re: CableCard with Windows Media Center -- no channel data

Hi bald2718281828,

 

Thanks for responding.  I will try the the unpairing/repairing idea.

 

I'm afraid I don't have any other device that uses a cablecard.  But I have tried 5 or so cablecards.

 

I will post again if there's an update!

 

Thanks,

Marty

Official Employee

Re: CableCard with Windows Media Center -- no channel data

 

Marty_S, I got your private message regarding your cable card issues. I'll follow up with you there. 


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Regular Visitor

Re: CableCard with Windows Media Center -- no channel data

Hi Ken,

 

Thanks so much for helping.

 

CableCARD ID:<forums violation>
Host ID:<forums violation>

 

No sure where to find the Data ID

 

I got the CableCARD ID and  Host ID from a Ceton Diagnostic tool

 

Regards,

Marty

Official Employee

Re: CableCard with Windows Media Center -- no channel data

Marty_S, sorry to hear tech ops wasn't able to resolve the issue. Please post again if you need further assistance. 

 

KenF


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!