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CableCard validation none

Regular Visitor

CableCard validation none

Hello,
I am having issues my cablecard. I am using it with HDHomeRun Prime HDHR3-CC.
 
Issue began Monday: the green light on the right kept blinking, and giving a status of "Card OOB Lock none." I went to exchange my old card thinking it was an issue, now I am having difficulty activating new card.
Tuesday: Green light is on and steady, and status says:
 
CableCARD Status
Card Manufacturer Arris/Motorola
Card Authentication success
Card Validation none
3DES encryption supported
 
OOB Frequency 75.250 MHz
OOB Lock 2.048 Mbps
Signal Strength 90% (-6.5 dBmV)
Signal Quality 100% (36.9 d
 
Channel List none

 

Thank you for your help.

Official Employee

Re: CableCard validation none

Thanks for posting, neskunryia. Sorry to hear about the CableCard trouble. I would be happy to work with you on resolving this. Please reply to my most recent PM and we can continue from there. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: CableCard validation none

Thanks for getting back to me and letting me know that the issue has been resolved. Thanks for your time and take care. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!