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CableCARD Validation showing None in HDHomeRun PRIME

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CableCARD Validation showing None in HDHomeRun PRIME

hello  my cable card has stopped working.  

 

Card Manufacturer Motorola
Card Authentication success
Card Validation none
3DES encryption supported
 
OOB Frequency 75.250 MHz
OOB Lock 2.048 Mbps
Signal Strength 100% (11.9 dBmV)
Signal Quality 100% (39.1 d
 
Channel List cablecard-oob

 

can you help?

 

Expert

Re: CableCARD Validation showing None in HDHomeRun PRIME

 

holgerh,

 

Your issue has been escalated to the Comcast Team available to these forums. Check back often for a reply in this thread or via Private Message from a Comcast Official Employee.

Official Employee

Re: CableCARD Validation showing None in HDHomeRun PRIME

hello  my cable card has stopped working.  

 

Card Manufacturer Motorola Card Authentication success Card Validation none 3DES encryption supported   OOB Frequency 75.250 MHz OOB Lock 2.048 Mbps Signal Strength 100% (11.9 dBmV) Signal Quality 100% (39.1 d   Channel List cablecard-oob

 

can you help?

holgerh, I can help. Please send me a private message with the following: 

 

1. Your full name

2. Account address 

3. Phone number on your account

4. Cable card serial number 

5. Box host ID

 

KenF

Official Employee
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Re: CableCARD Validation showing None in HDHomeRun PRIME