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Cable card not staged

Frequent Visitor

Cable card not staged

Is there any xfinity employee who could help me get a cable card to work. This is my third one and every one of them seems to activate successfully and pair to the Tivo but I always get a message “not staged”. Can anyone help? Thanks
Official Employee

Re: Cable card not staged

Hi Mike_la, I have responded to your private message.

 

Thank you 


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Official Employee

Re: Cable card not staged

Hi mike_la, thank you for your private message and glad the technician was able to get your Cable Card staged.  Please reach back out if you need assistance in the future.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!