Community Forum

Cable box

Highlighted
New Poster

Cable box

Can not get to work
Diamond Problem Solver

Re: Cable box

Way more information is needed to help, such as the type of box and what you’ve done so far or any error messages

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
New Poster

Re: Cable box

I have a similar problem. I have the box all plugged in and it won’t turn on. Not even the blue light that usually comes on is illuminated. The outlets work fine, too. Help.
Diamond Problem Solver

Re: Cable box

You’ll probably have to swap out both box and the power supply

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!