My cable box started having a loud humming noise this morning. I unplugged unit for one minute and re powered unit up. Loud noise still present.
Apologies for the issue and the experience that you described above
Please give us a call at 1-800-COMCAST and we can arrange to ship you a replacement box, have a technician come out and replace it or you can swap out your box at the local service center listed below.
Hi @cdbrown4. Just following up on this, I can assist you with getting a replacement box. I can schedule the technician visit for you, or ship you a replacement box. Please send me a private message and include your full name, service address, and account number so I can assist you.