Community Forum

Broken DTA


Broken DTA

I have a DTA that will not stay on - the 'on light' shuts off after several seconds.


Do I need to place a service call for a technician to come to my residence or can I take it to a nearby Xfinity store to be replaceced?

Official Employee

Re: Broken DTA

You can do either, if you take it in bring the power cord in case that’s the cause