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Audio skipping /sound cutting out on all TV's

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Audio skipping /sound cutting out on all TV's

Just switched to Comcast from WOW.  Disappointed. Audio skipping with Comcast. Never had audio issues with WOW. 2 Xfinity technicians later, multiple reboots, swapped new TV boxes, bought new HDMI cable, swapped TV locations, removed sound bar, Comcast ran new cables, nothing works. Ideas? Cannot figure it out. It has to be Comcast and not my TV's. HELP?

Official Employee

Re: Audio skipping /sound cutting out on all TV's

Hi there, trinity59. I can look into the signal in your home. 

Can you please private message me your full name? Thank you for posting to our forums. 

To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.
 


I am an Official Comcast Employee.
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