Community Forum

where s the email Icon?

New Poster

where s the email Icon?

what happened to the email icon on top of the Xfinity page, its disappeared?

Expert

Re: where s the email Icon?

It is quite possible that it was dropped for new members, or old members with very few posts. It most likely will reappear after a certain number of posts have been made.

It is still there for me. They have changed the way PM works over the last few months.

Bronze Problem Solver

Re: where s the email Icon?

For some reason, it seems to come and go.  It and the others up there are usually there, but they disappear sometimes.

Expert

Re: where s the email Icon?

It's beginning to look like the PM mail icon was removed from new posters on purpose. That would stop the problem of a new forum member joining just to PM a certain person, and never posting anything.

 

I think that the original way chosen to block messages to Comcast personnel caused unexpected problems for controlling PMs. Just an educated guess on my part.