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unable to set up cc billing

Frequent Visitor

unable to set up cc billing

I have set up auto pay using my cc. this is three months in a row that Comcast emails to report non payment. is there anyone who is able to 

Official Employee

Re: unable to set up cc billing

Hello esbee. I can assist with reviewing your account to see why this has not been saved into your billing preferences. Please send me a private message and include your full name, service address, and account number so I can access your account.

New Poster

Re: unable to set up cc billing

I had to reset my computer, and now all my log in/account billing info is gone, but when I try to set up my automatic payment I get this: "Invalid token" message in red. I been trying to set this account up for at least a half an hour!

What's going non??

 

Official Employee

Re: unable to set up cc billing

Hi cjengelke, have you tried on another browser or clearing your cache and cookies?

 

Thank you