Does the "Shop/Upgrade" and "Manage Plan" functionality on the xfinity website work for anybody?
For what I read here, it's been an issue since this summer
I get the error message "We're sorry, it looks like you'll need some help completing your order.
Hello fabolousity00. Thank you for joining the Xfinity Forums and for creating your first post. We apologize for the inconvenience. If you need assistance going over the offers available to your account, I can help. To get started, please send me a private message and include your full name so I can access your account. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me.