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"My account" inaccessible

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Regular Visitor

"My account" inaccessible

Much of the functionality of the Xfinity website is not working. Most pages, such as the View my Bill page, give an error saying "We are having some trouble connecting to My Account".

Official Employee

Re: "My account" inaccessible

Hi JosepthMinnich,  I have responded to your private message.

 

Thank you


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Official Employee

Re: "My account" inaccessible

Hi josephminnich,  I haven't heard from you but please reach back out if you still need assistance.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!