Hello. When I click "Yes, I Accept" to the Terms of Service, a communication error appears and does not let me proceed, so I can't access "My Account." Thank you for your help.
Following up to see if anyone can help. I have had this issue for over a month. When it began, I was told on live chat help that it would resolve itself after installation. I successfully had installation on Saturday and still cannot access My Account. Thank you for your help.