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please delete my old account

Regular Visitor

please delete my old account

I moved and activated service at a new address.  However, when I log into my account, the old account is still shown along with the new account.  I need help to delete the old account.  Thank you!

Official Employee

Re: please delete my old account

Hello, lilpinkie. I can certainly look into the user id and see why it's bringing up the old account. Can you please send me a PM with your first/last name, full address, phone number, and the user id you sign in with? I want to make sure it was transferred over to the new account correctly.


To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
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