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iPad Offer Not Working

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iPad Offer Not Working


I am trying to complete the iPad offer and when I sign in I get a message that says “we’re sorry it looks like you’ll need some help completing your order.” And then provides a phone number. I called the number and no one there had any idea about the offer or how to help.
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Official Employee

Re: iPad Offer Not Working

Hi Jozellers, 


Unfortunately you will not be able to process the changes online on your end. I've received and replied to your private message. Please reply at your convenience. I'd be happy to see if I have that promotion available for you. Chat with you soon!