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contact info for customers

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contact info for customers

I have two comcast accounts in two different states. Comcast system will NOT let me register my cellphone for both accounts. Keep trying but get message "that phone number already associated with another account." Duh! How hard to allow customer to override?

Official Employee

Re: contact info for customers

Hello, atgdoc. I can help link both of your accounts together. 

Can you please private message me your full name? Thank you for posting to our forums. 

To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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