I am trying to find where the various options for different packages are for channel lineups. Extremely frustrating as the on line rep keeps saying nothing is available to me right now. I have a hard time believing that I cannot change my package unless I want to ADD to it. I am not locked into a contract.
That is my frustration as well. We are retired now and cannot afford all these bells and whistles. I just want to view what lower packages are and if they would be worthwhile moneywise for us to change. We don't watch hundreds of channels. We watch maybe 10 or 15. I feel like we are being penalized for having been a customer for years.
I completely agree. They have used algarythms and whatever else to figure out how to get as much money out of there customers and making us think more channels are worth it. Certainly not the case.