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cannot log into x\my account

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cannot log into x\my account

I try to go online to my account and keeps saying unable t access.


Official Employee

Re: cannot log into x\my account

Hi @arntzenx71


Welcome to the forums! Sorry about the experience you're having while trying to access your account online. I can help get this resolved. I will need to gather some personal information first. Can you please verify your first and last name in a private message, as well as the name of the account holder if it's different than yours?


To send a private message click on my name "ComcastChe", then click send a message.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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