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cannot connect to my account

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cannot connect to my account

I can't connect to 'My Account" on . An error message keeps coming up that it is having issues. Please help ! 

Official Employee

Re: cannot connect to my account

Hello, nate_. I want to help out with your account. 

Can you please private message me your full name? Thank you for posting to our forums. 

To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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