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can't login on Chrome, but login works on Safari

New Poster

can't login on Chrome, but login works on Safari

What's going on with Chrome and Xfinity?

 

When I try to login in Chrome, a message comes up that says, "The user name or password you used is incorrect...". When I try to login using Safari (with the exact same user and password) I get right in!

 

Right now Chrome is my primary browser. Any suggestions?

 

 

Official Employee

Re: can't login on Chrome, but login works on Safari

Hello michigan-pure, please try clearing your cache and cookies in chrome then restart your browser. This should do the trick, if you need further assistance please reach back out to me here.