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Xfinity web site

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Xfinity web site

Not sure who updated your web site, but when I try to pay my bill it makes me sign in twice, and when I request to see copy of my bill it tells me it is processing my request and will I stop back and check it later. If I were you, I would ask for a refund from whoever updated your site and then hire a competent supplier to fix it. Also, your "quick bill pay" function on the home page does not work. Let me know when you fix your site so I can see my bill and pay it. Thank you.

Official Employee

Re: Xfinity web site

Hello @Ez10, thanks for reaching out and I can assist you with this login and website concern! Can you please send me a Private Message including the full name as it appears on the account and your full name if different?

 

To send a private message, please click my name "ComcastAmira" then select "Send a Message" on the right side. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Xfinity web site

@Ez10, I did not hear back from you, so I will be locking this thread. Please send me a private message if you still need assistance with this website/billing concern. Please create a new Public post, if you need assistance with any other issues or concerns. Thank you! 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!