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Xfinity Sign in Communication error

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Xfinity Sign in Communication error

When accesing my account on the Xfinity website or after signing in, the following error occurs: 

"A communication error has occurred. We have been notified and are looking into the issue. Please try reloading the page or coming back later."

I have cleared cookies and disabled any third party extentions that could be hindering the connection. Any help wouldbe appreciated. 

Official Employee

Re: Xfinity Sign in Communication error

Hi B4icu2day, I can help look into this for you.  Please send me a private message with your full name to get started.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Xfinity Sign in Communication error

Hi B4icu2day,  I haven't heard from you but please reach back out if you still need assistance.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!