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Why cant I view my account information?

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Why cant I view my account information?

How is it possible an internet service provider can't properly run their own website? This is incredible.

What is wrong that this repeatedly keeps happening? I cant pay my bill. I cant see any details. I cant do anything at all.

Official Employee

Re: Why cant I view my account information?

Hi there, JGSmyrna. I can look into your account. 

Can you please private message me your full name? Thank you for posting to our forums. 

To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.
 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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