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Who at Comcast can change my account login password for me?

Frequent Visitor

Who at Comcast can change my account login password for me?

While the "My Account login loop" issue goes on, I still need to get some changes made.  One of my grandchildren is using my login credentials to get on xfinitywifi.  I want to change my account password to thwart the kid.  Is there anyone at Comcast who can help get this done?

Thanks,

  Dave

Official Employee

Re: Who at Comcast can change my account login password for me?

Hi Dave, you can reset your username password here https://idm.xfinity.com/myaccount/reset?execution=e2s1 .  Please let me know if you have any other questions.

 

Thank you 


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Official Employee

Re: Who at Comcast can change my account login password for me?

Hi Dave,  I haven't heard from you but please reach back out if you still need assistance. 

 

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!