So I've seen countless people reporting this issue on various forums.
I am desperately trying to change my plan / account, or at the very least, review my options. I can use the shop / upgrade tab no problem when i'm not logged in. However, as soon as I login to our comcast account, I get the error message
Has anyone been able to resolve this issue? I have called the number suggested and they have basically told me there is no way for me to find a better rate because of my location. I am not in a rural area and have been a comcast customer for YEARS. Currently getting about 150Mbps.
Hello joshdot35 and Jbaca9602, I can assist you with making changes to your account. To get started please send me a private message with your full name by clicking on my name (ComcastAmir) and then click "Send a message".
Hi joshdot35 and Jbaca9602, I don't see a private message or a reply back from you here so I will close this thread as completed. Feel free to create another post if you require further assistance, have a good day.