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User???

New Poster

User???

Why am I listed as a Secondary User??  It is my account, I pay the bills, it is in my name

Expert

Re: User???


wmev wrote:

Why am I listed as a Secondary User??  It is my account, I pay the bills, it is in my name


To verify or find your Primary username click here.



I am not a Comcast employee; I am just a customer, volunteering my time to help other customers here in the Forums.

If you'd like information about the Expert program, you can find it here.
Official Employee

Re: User???

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message. Thank you

Regular Visitor

Re: User???

Why isn't the question being answered? I have the same question about my account, although my secondary user name ends with my preferred emal provider. I dont need to look up my user name , AND I did not add myself, with the same email address as a secondary user. Please just answer the question. How did the user get created?