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Unlink account

New Poster

Unlink account

I had to setup new services because I’m moving and it connected to my dad’s account. How do I unlink the two accounts?
Official Employee

Re: Unlink account

Hello, triciagrace. Welcome to the Xfinity Forums. 

If you are referring to a username, it will need to be removed from your dad's account. If you are listed as an authorized user on the account then I will be able to help you get this corrected. Please send me a private message with your first and last name so I can assist. 


 To send a private message, click my name "ComcastTambrey", then click "send a message".

I am an Official Comcast Employee.
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