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Unable to sign into website and cant access payment on app

Regular Visitor

Unable to sign into website and cant access payment on app

I'm unable to sign into the website to look at my account but I can sign into the app. However I'm unable to make a payment on the app as it stated it's a "restricted section".
Official Employee

Re: Unable to sign into website and cant access payment on app

Hi Durtyninja, I would like to help look into this for you.  Please send me a private message with your full name to begin.

 

Thank you


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Official Employee

Re: Unable to sign into website and cant access payment on app

Hi Durtyninjaa, thank you for working with me through private message and glad I could help.  Please reach back out if you need assistance in the future.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!