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Unable to login into my account

New Poster

Unable to login into my account

Hi,

 

I am new to comcast. When I login to my account, I get an error saying:

"Sorry, A communication error has occurred. We have been notified and are looking into the issue. Please try reloading the page or coming back later."

 

Please fix it.

 

Thanks,

Lavanya

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Official Employee

Re: Unable to login into my account

Hi Lavanya, I can help with your logging in issue.  Please send me a private message with your full name to begin.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Unable to login into my account

Hi Lavanya, I haven't heard from you but please reach back out if you need assistance.  

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!