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Unable to log into my online account.

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Unable to log into my online account.

When trying to log into my account, I keep getting a communication error message and then it says to reload. Can somenone please help me or guide on how to fix this.

 

Thanks!

 

Official Employee

Re: Unable to log into my online account.

Hello, rjcksn66! Thank you so much for posting in our community! I'm happy to help and I received your private message. Will reply back in a second Smiley Happy 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee

Re: Unable to log into my online account.

@rjcksn66 - I sent you a private message and haven't received a reply back. If you still need help - please don't hesitate to reach me at any time. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!