I'm living in a student housing facility which uses xfinity for our wifi. I have an account and have linked my phone and laptop to my account months ago and I am try to link another device now. The problem is that I am unable to access my account or even see my account number.
Hello, qtrawick. Welcome to the Xfinity Forums.
I would be more than happy to help you get this issue figured out so you can access your account again. Please send me a private message with your first and last name so I can take a closer look.
To send a private message, click my name "ComcastTambrey", then click "send a message".
qtrawick, as I have not heard back from you in some time, I have closed this thread to further comments. I hope you were able to access your account again, but if you still need assistance, please feel free to start a new thread.