Hi there, zcharif. I can look into your account and get it fixed for you.
Can you please private message me your full name? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.
I can't email you, @ComcastMartin because there's no option to log in. I've never been able to log into my account, and I need to do so.
@laurenblake15, you would need to private message me on this forum. If you can make a post here, you can send a private message. I can not reply to emails.