Community Forum

Unable to Accept "Comcast My Account ToS" to Access my Billing

Highlighted
Regular Visitor

Unable to Accept "Comcast My Account ToS" to Access my Billing

I have tired on several devices, wiped cookies, etc.

 

If I could get help resolving this issue this evening, that would be great.

Official Employee

Re: Unable to Accept "Comcast My Account ToS" to Access my Billing

Hello HSPat. Thank you for joining the Xfinity Forums and for creating your first post. I can assist with reviewing your My Account access issue. To get started, please send me a private message and verify your full name so I can access your account. 

 

To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 
 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Unable to Accept "Comcast My Account ToS" to Access my Billing

Hi HSPat, I haven't heard from you but please reach back out if you still need assistance.

 

Thank you 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!