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Unable To Access My Account

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Unable To Access My Account

I am unable to do anything in regards to accessing my account. I just signed up for xfinity services yesterday and I was unable to access my account for the entire day and now today.

Official Employee

Re: Unable To Access My Account

Hi thehoodgoddess. Welcome to the Xfinity Forums and thank you for creating your first post. I can assist with troubleshooting your My Account access issue. To get started, please send me a private message and include your full name so I can access your account. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 

I am an Official Comcast Employee.
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