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Two Xfinity Accounts but one mobile number

New Poster

Two Xfinity Accounts but one mobile number

I have two Xfinity accounts. I was able to set up the second account with my gmail address and use my yahoo for the first account however I only have one cell phone and one phone number. Is there a way to associate ONE email/login account to connect both Xfinity accounts which are at different addresses? 

Official Employee

Re: Two Xfinity Accounts but one mobile number

 

Hello TammyCT, we no longer have the process in place to link accounts to one login. You would have to create a separate username for each account, the usernames can be similar (Comcast1,Comcast2) and the passwords can be the same. 

New Poster

Re: Two Xfinity Accounts but one mobile number

What about having one cell phone referenced on the seperate comcast accounts. I only have ONE cell phone and the system says that my cell # is being used on another account. This should be fixed. Not everyone has two phone numbers. Please advise. Thank you!

Official Employee

Re: Two Xfinity Accounts but one mobile number

Hi TammyCT, 

 

Please feel free to submit your feedback here. If there's anything more we can assist you with, feel free to reach out. Sorry for the inconvenience.