Hello, abolduc. Thanks for reaching out to us on the forums. I apologize to hear you are having issues with and old linked account on your user id. I can certainly look into this for you. Can you please send me a PM with your first/last name, the old account, the new account, and the user id you log in with so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.